Apple started their iPhone 4 press conference playing the above video. Steve Jobs announced that Apple has sold 3 million iPhone 4s since it was launched. Jobs also showed a chart of other popular phones that have the same problem (Blackberry Bold & HTC Droid). Apple was aware of the effect of holding the iPhone (and any other smartphone) a certain way and they plan to contribute efforts to help address the issue. The iPhone 4 drops slightly more calls than the iPhone 3GS. The increase in dropped calls is less that 1 additional call per 100. Steve Jobs believes this may be due to the lack of cases for the new iPhone. 80% of new iPhone 4 sales are sold without a case. There was a large selection of cases available for the 3GS when it was released.
Apple has implemented the below solutions to address user's signal issues:
- Free case for anyone who puchased an iPhone 4 at least until September 30th. Plus there will be a choice of cases since Apple cannot manufacture enough cases
- If you purchased a bumper case you can get a refund
- iOS 4.01 was released to address inacurate signal strength
- Software update coming to address proximity sensor issue
- If you still are not happy with the phone, you can return it for a full refund
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